Refund policy

Cancellation & Refund Policy – Lunar Clothing

Thank you for shopping with Lunar Clothing.

We strive to provide the best quality clothing and accessories with a hassle-free shopping experience. Please read our policy carefully before making a purchase.

Exchange & Return Policy

We do not offer exchange or returns once the order is delivered.
Only in the rare case of a damaged product received, you can request a replacement.
To be eligible, you must contact us within 12 hours of delivery with clear pictures of the damaged item and your order details.
If approved after review, we will arrange an exchange for the same product.
Products must be unused and in original packaging to qualify.
No refunds are provided under any circumstances.

Cancellation Policy

Orders cannot be cancelled once placed, as we begin processing and dispatch arrangements immediately.

How to Report a Damaged Item

To request a replacement for a damaged item, please contact us through any of the following:
✉️ Email: thelunarclothing@gmail.com
📞 Phone/WhatsApp: +91 96775 14423

Our support team will assist you with the process and provide instructions.